FAQ.

Everything we have been asked. Start with the store-wide basics, then scroll for per-product notes on the 12 pieces currently in the catalogue.

About the store

Are TOYFORGE orders real right now?
No. TOYFORGE is in demo mode. Every "order" you place lives in your browser on this device. No payment is captured. No piece is printed. No shipment is booked. A visible demo banner will disappear the day real commerce goes live.
When will real payments be live?
Phase 2 of the roadmap. We are not promising a date. The signal is simple: the demo banner at the top of the cart and checkout disappears, and the checkout button says 'Pay' instead of 'Place demo order'.
Do you ship internationally?
Yes, once Phase 2 lands. Worldwide shipping is planned via DHL Express from ₹1,499, typical delivery 5–9 business days. Customs duties are calculated at checkout where the carrier supports it; otherwise they are billed by the carrier on delivery.
Can I commission a custom print?
Yes, even during the demo. Custom commissions are run over WhatsApp and email because they need a short back-and-forth to scope. Visit the /custom/ page, or write to toyforgew@gmail.com with a reference image, approximate size, material preference (PLA or PETG), and your deadline. We reply with a quote within 48 hours.

12 Piece Japanese Burr Puzzle →

How difficult is the 12-piece Japanese burr puzzle?
It sits at a medium difficulty — most first-timers solve it in 20–40 minutes. Once you know the sequence, reassembly drops to under 5 minutes. Suitable from age 8 with no adult help needed.
Is the PLA material safe and durable for regular handling?
Yes. We print in food-safe PLA, hand-finish every piece, and quality-check for sharp edges before packing. PLA is rigid and holds up to daily puzzle sessions — not a chew toy, but built for real play.
Can I order it in a different colour?
We print to order — drop us a message before placing your order and we will confirm which filament colours are available that week. Default ships in natural white PLA.

Planetary Gear Launcher →

How does the planetary gear mechanism work in this toy?
A planetary gearbox has three parts — a sun gear at the centre, planet gears that orbit it, and a ring gear on the outside. Pulling the cord spins the ring gear; the planet gears multiply the rotation speed so the propeller or top launches with far more force than a single gear could produce. You can see all the gears moving through the open body.
How far does the propeller launch and how long does the top spin?
Under ideal conditions — a clean pull on a flat surface — the propeller reaches 30+ feet and the spinning top runs up to 2 minutes. Real results depend on pull technique and surface; both improve quickly with practice.
What happens if a part breaks during play?
Every part is printed on demand in our Indore workshop. If you break a propeller or top, message us with your order number and we will print and dispatch a replacement. PLA is durable for normal play but not indestructible — avoid throwing the body on hard floors.